Customer relationships
Keep customer accounts, contacts and business access organized, so your team knows who they’re working with.
A connected customer workspaceYOUR BUSINESS. ALL CONNECTED.
Less admin.
More business.
Customers, conversations, bookings, documents and billing. Bring the work that keeps your business moving into one connected workspace.
For your team. For your customers. Built around your business.
Northstar Studio · WE4 workspace
YOUR BUSINESS AT A GLANCE
TodayA good day starts here.
Today’s bookings08 scheduled
Documents to sign03 in progress
Open conversations12 keep in touch
Coming up
Project consultationAlex Morgan · 30 minutes
Design reviewRiver & Co. · 45 minutes
Welcome meetingJamie Lee · 30 minutes
Moving things forward
Agreement signedA next step, taken care of.
A customer repliedPick up the conversation.
Good connections.
Better working days.
Better working days.
One customer relationship✳Connected daily workflows✳A place for your whole team✳Built by Shoyer.Net Inc.
THE TOOLS. THE CONNECTIONS.
Everything has a place.
And it works together.
Start with the tools your business needs. Keep your customers and your team connected as the work moves forward.
Support & conversations
Manage support cases and live chats. Follow up with context and send signing documents from the conversation.
From a question to a next stepBookings & availability
Coordinate appointments around your services, staff and availability. Give customers a clear way to book time.
Less back-and-forthDocuments & signatures
Build reusable templates, deliver customer copies, collect signatures, and review recorded signing history.
Keep the paperwork movingBilling & payments
Manage invoices, subscriptions and customer billing, with payment options where enabled for your business.
Stay on top of what’s dueProjects & work
Organize projects and their customer connections. Keep the work, its progress and the people involved in view.
Keep the bigger picture clearContent & updates
Share useful information, posts and updates with the audiences your business makes them available to.
Keep your community in the loopDigital wallet passes
Offer customers digital passes for Apple Wallet and Google Wallet as part of your business’s services.
Your business, close at handFEWER HANDOFFS. CLEARER NEXT STEPS.
From the first hello
to the next milestone.
A conversation shouldn’t be a dead end. Move from a customer question to an appointment, a signed document, or the work that comes next.
Let’s connect your workflow- 01
Connect
Bring customer details, support cases and conversations together.
- 02
Coordinate
Arrange a booking, share an update, or send a document for signature.
- 03
Keep moving
Follow the project, manage billing, and keep the customer in the loop.
YOUR BUSINESS, CLOSER
Welcome back, Alex.
Your next step,
right here.
Your appointmentConsultation · Thursday, 10:00
A document is readyReview and sign your agreement
Need a hand?Start a conversation with our team
Customer experience illustration · sample data
A BETTER EXPERIENCE, BOTH SIDES.
Give customers
a place in the process.
Your customer portal and mobile app bring people closer to the services you offer. Give them access to the bookings, documents, updates and conversations your business makes available.
- Keep important information easy to find.
- Make the next action clear.
- Keep your team and your customers connected.
TAKE YOUR INBOX WITH YOU.
Support, right beside your work.
WE4 Support for Chrome puts your business conversations in a browser side panel. Read messages, reply to customers, and keep an eye on unread activity without leaving your workflow.
A FEW THINGS TO KNOW.
Made for the way
you work.
Who is WE4 for?
WE4 is built for small and medium-sized businesses that want to bring customer service and everyday operations together. We’ll help you work out which tools fit your business.
Do we need to use every tool?
No. Start with the workflows that matter to your team. We can help configure your services, staff access, templates and customer experience around those needs.
Can customers use it too?
Yes. The customer portal and mobile app give customers access to the services and records your business enables for them, such as bookings, support and documents.
Can it connect with our existing processes?
Tell us how you work today. Shoyer.Net also develops custom applications and integrations, so we can discuss the connections and setup your business needs.
LET’S MAKE WORK FLOW.
Your business is unique.
Let’s find your WE4.
Tell us what your team does, where work gets stuck, and what you’d like to make simpler. We’ll help you explore the right setup.
Request a demo contactus@shoyer.netWE4 is offered by Shoyer.Net Inc. · Toronto, Canada